Frequently Asked Questions


  • Timber


    Q: Why is there a variation in colour?

    A: All tree's are different, the timber treatments penetrate each cut differently. The colour differences will become less pronounced over time.


    Q: Can i paint or stain my new fence?

    A: Once your fence has been erected, let the treatment dry for several weeks, it will then be fine to paint or stain.


    Q: When do knots occur?

    A: Knots are present where branches were once on the tree before it was cut. We carefully pick the timber we use to minimise the knots.


  • Security & Steel


    Q: What colour can i have my security/steel fence?

    A: All of our steel products are available in a variety of colours to suits your needs and prefrence.

    Q: What height can i have my security fence?

    A: All of our steel products are available in a variety of shapes and sizes to suit your needs and prefrence.


  • Installation


    Q: Can i have my order installed by SSR fencing?

    A: We have experts in all fields of fencing and cover the whole of the uk.


    Q: Can your repair my fence?

    A: We are happy to carry out any repairs as well as providing you with a quote to replace old or damaged fences.


    Q: Do you come to site and measure?

    A: One of our surveyors will attend site to measure up.


  • Ordering


    Q: How do I place an order?

    A: Call us on 02078560467 or email us ENQUIRIES@SSRFENCING.COM and speak to the team.


    Q: I am not near your depots, how can I see your products?

    A: Most of our products are on the website for viewing.


  • Delivery


    Q: How do you deliver?

    A: Delivery options can be flexible to suit your needs. Feel free to ask to the team for advice.


    Q: How do i know if its a stock item?

    A: The majority will be a stock item. If you are still unsure please do not hesitate to call 0207 856 0467.


  Did we answer your question?


We have tried to answer as many of the general questions frequently asked by our customers, if you require further information or would like a more detailed response please get in touch or call us on 0207 8560467